Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at dgreen@dgmotorsports.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at dgreen@dgmotorsports.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at dgreen@dgmotorsports.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at dgreen@dgmotorsports.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at dgreen@dgmotorsports.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at dgreen@dgmotorsports.com.

Refund is less non-refundable payment-processing fees.

Standard Policy

With some exceptions (see below regarding carbon fiber parts), if you are not satisfied with any regularly stocked item, you may exchange it within 10 days of your receipt of merchandise, however you must pay to ship the item back to us. Any shipping fees and/or costs are non-refundable. Here are the exceptions and clarifications:

• Products must be returned to us in their original condition and in their original packaging.
• We cannot accept exchanges on products that have been customized (color, finish, dimensions, etc.)
•  All returns and exchanges are subject to our Terms of Service Policy and may be subject to a 25% restocking fee.

Carbon Fiber Parts

All carbon fiber parts are custom made, and do not qualify as regularly-stocked items. We do not accept returns on any carbon fiber part, unless it is damaged in shipping. We insure all of our shipments, so a claim can be filed for items damaged in transit. Please inspect all items upon receipt and be sure to keep your packaging. Please note that all handcrafted products, such as our carbon fiber parts, have some minor irregularities, such as minor differences in the weave of the carbon. These irregularities are normal and are not considered defects.

Please contact us in order to receive complete instructions on returning goods. Once we receive your return, please allow 2-3 weeks for processing.

Damaged Goods Replacements

Items are carefully designed and packaged to withstand the rigors of travel, but sometimes damage does occur en route. Please inspect your purchase immediately upon receipt. If there is any damage, contact us immediately to arrange for a replacement. Keep all of the original packing material. Please contact us, and we will provide you with instructions.

Product Warranties

Items that carry a warranty are guaranteed to be free from defects in materials and workmanship for a period of one year from the date of receipt. DG Motorsports will not back warranty requests due to shipping damage, improper handling or installation, abuse, neglect, accidents, competition or use or damages resulting from purposes other than for show. Warranty claims apply to DG Motorsports warranted parts only. Parts returned under warranty will be handled by our quality control department, which could take up to three weeks. If our quality control department determines that the damage was due to manufacturer error, an exchange or credit will be issued at our option. DG Motorsports does not cover the cost of return shipping to our facility.